ye8 Privacy
Policy
This page sets out in full how we collect, use and protect your personal data with SSL encryption.
All users of the ye8 platform should read this Privacy Policy carefully. This policy explains how we handle personal information collected when you visit the ye8 website, create an account, or play games. If you have read this page and do not agree, you may stop using our services.
We treat the protection of your personal privacy as a serious responsibility. Any information you provide will be handled only through fair and lawful means.
Policy Purpose
This Privacy Policy is intended to clarify how we collect, protect, and disclose the personal information of people who use ye8 services (website, mobile website, and related services). We —
- Handle the personal information you provide only for legitimate purposes
- Will not sell personal information to third parties
- Protect your data with secure technology
- Respect your privacy rights
Types of Information Collected
We may collect personal information in the following categories—
2.1 Information You Provide Directly
- Name, date of birth, and contact details (email address)
- Login information submitted when creating an account
- Information related to financial transactions (deposits and withdrawals)
- Customer service communications
2.2 Information Collected Automatically
- IP address and network information
- Browser type, language, and system information
- Access date, time, and page visit records
- Data obtained from cookies and similar tracking technologies
2.3 Gaming Data
- Gaming records (game type, amount wagered)
- Records of Bonus and Promotion Usage
- Data Tracked for VIP Level
Data Usage
The personal data we collect is handled for the following purposes—
- To create and manage your account
- To process financial deposits and withdrawals
- To deliver bonuses and promotions correctly
- To provide 24/7 customer service
- To maintain platform security and prevent fraud
- To meet legal obligations
- To improve our service and user experience
- To manage VIP level benefits
We will not handle your data for any purpose beyond what is stated above.
Data Sharing with Third Parties
We do not sell, rent, or transfer your personal data to third parties. However, we may share it in limited circumstances—
4.1 Service Providers
Payment platforms such as KBZPay, Wave Money, and AYA Pay, along with other service providers, may access only the data they need to perform their services. These companies are required to operate within their own privacy policies.
4.2 Legal Requests
We may provide data when required by law or as part of legal proceedings. When we do, we will try to notify you where possible, but we may be unable to do so if prohibited by law.
4.3 Business Transfers
Please note that personal data may be involved in the event of a company merger, acquisition, or transfer of ownership. If this occurs, we will ensure that this policy continues to be upheld.
Cookies and Tracking Technologies
The ye8 website uses cookies and similar technologies for the following purposes—
5.1 Essential Cookies
These cookies are necessary for the website to function properly. They include storing login session data and handling security functions. These cookies cannot be disabled; doing so would prevent the website from working correctly.
5.2 Analytics Cookies
These cookies help us count visits to the website and understand which content is popular. Data collected from these cookies is aggregated and handled anonymously.
5.3 Cookie Controls
You can delete or block cookies through your browser settings. Please note that doing so may affect your access to some parts of our service.
Data Security Measures
We apply technical and organisational security measures to keep your personal data safe—
- SSL/TLS Encryption — Data transfers between the website and our servers are protected with 256-bit SSL encryption
- Access Restrictions — Access to personal data is strictly limited to authorised staff only
- Regular Security Audits — Our servers are regularly checked for security vulnerabilities
- Financial Data Protection — Payment-related data is encrypted and stored on separate, secured servers
Please note that no network can be guaranteed 100% secure. We will continue to work to reduce any threats that may arise.
Data Retention Period
When deciding how long we retain personal data, we take into account the purpose, legal requirements, and proportionality—
- Account data is retained for as long as the account remains active
- Financial records are retained for the period required by law
- After an account is closed, data beyond what is legally required will be deleted
- Session cookies are removed when the browser is closed
Your Privacy Rights
Every person using the ye8 platform has the following rights—
8.1 Right of Access
You may request to know what personal data we hold about you.
8.2 Right to Rectification
You may request correction of any inaccurate or incomplete personal information.
8.3 Right to Request Deletion
You may request deletion of personal information that is no longer needed to provide the service. However, data required to fulfil legal obligations cannot be deleted.
8.4 Right to Object
You may object to how we handle your data on any matter. To exercise these rights, contact us at [email protected].
Gaming Monitor & Security
We may process gameplay data on the platform for responsible gambling purposes and to improve our service.
- We review gameplay patterns and work to protect players' best interests.
- You may contact us if responsible gambling limits are breached.
- This data is not used for third-party advertising.
Policy Changes
We may update this Privacy Policy from time to time. When notable changes occur —
- The "Last updated" date on this page will be revised.
- For major changes, we may notify you at the email address linked to your account.
- Continued use of the service will be taken as acceptance of the revised policy.
We recommend reading this policy in full regularly.
Contact Us
If you have any questions, objections, or requests regarding this Privacy Policy, you can reach ye8 through our support channels —
- Live Chat — Log in and click the chat icon (24/7 Myanmar-language support)
- Email — [email protected]
Our 24/7 customer support team is ready to help with any privacy-related questions in Myanmar.